Emily Stonham
30th November 2018 - 6 mins read
V

ideo content is the perfect way to achieve this. Using videos to interact with your customer shows them the person behind the product, and demonstrates how it could benefit them in real life. After all, the modern customer is busy. And with more content available online than ever, it’s important that your content stands out from the crowd and captures their interest.

Of course, different content will work for different people.  You need to narrow down your audience and figure out exactly what they’re going to be interested in watching. This means profiling your existing customers and talking to people who chose to buy from you, as well as those that chose not to buy from you. Content formats like surveys or social media polls can be really useful for this sort of research.

There are so many types of video content to consider. Here are 5 of our personal favourites for you to consider adding to your content strategy.

Behind the scenes

A video showing the inner workings of your business is a fantastic way to personalise your marketing and build a deeper level of trust with your consumer. If you’re promoting a product, show sneak peeks of how it’s made or a snippet of a brainstorming meeting. If your business offers a service, try filming a set-up before an event or consultation.

Obviously, you don’t have to show the whole thing, but giving your customers a glimpse behind the scenes can help them relate to your business on a more personal level and feel more interested in what you’re offering.

Some of the best behind the scenes video content comes from online brands. Fashion brands are particularly good at using this style on social media to keep their fans excited about upcoming products and collections.

A great example is the printing company Awesome Merchandise, who create personalised merchandise for businesses. They show behind the scenes shots of their machines embroidering and printing, and take a lot of photos off their staff working or on days out. These pieces of content help the customers feel like they’re in the factory or office with the team, and thus feel more connected.

Interviews

On the other end of the spectrum, an interview could be a great piece of content to film. This could be an interview with a team member, to find out more about the business and their day-to-day life. It could be an interview with a key influencer in your industry, perhaps talking about predictions for future trends or technological developments. You could interview customers, your boss or even strangers at a convention or networking event. There are a lot of possibilities with this idea - just figure out what you’d like to communicate, and work backwards from there.

Our sister company, Media First, often uses this video format to create customer testimonial videos such as this one. The benefit of using interviews in your content marketing is that it offers an engaging narrative for consumers, and can showcase different points of view.

Instructional videos

If you’re offering a product, a video detailing how to use it can be really beneficial for customers. Numbered videos can be really helpful e.g. ‘5 ways to use make the most of…’ or ’10 ways XX product can help your team’.

A key benefit of instructional videos is that it can also help to reduce the strain on customer services, sales and support teams. This style of video will often be created to answer a frequently asked question, and thus make the customer experience more pleasant overall.

A great example of this style of content would be makeup gurus, specifically on YouTube. Jeffree Star, a famous fashion influencer and businessman, creates makeup tutorials using his own products and techniques. The overall effect of this is that the customers gain more information about the product and engage more deeply with the brand itself.

Product launch

A great piece of content to create is a video promoting new products or events that your business is launching. A video could include sneak peeks/glimpses of the product, to generate hype around your brand. This could even tie in with other pieces of content, like competitions or give-aways to get more customers excited.

Alternatively, you could create an in-depth piece of content that highlights the key benefits of your new product, and gives the customer a reason to come back to your business.

This is often done really well by game development companies. When new video games are being released, companies often rely on social media hype to get the word out. They’ll post sneak peeks and snippets of game play, all leading up to an elaborate reveal of the game. A great example of this would be the most recent installation of the Super Smash Bros game from Nintendo.

Vlog

This one may be a less popular idea, depending on the industry you work in, but vlogging can be a great way to humanise your business and connect with your customers on a more personal level. A vlog is essentially a video blog. They’re incredibly personal, and are hugely popular on social media.

An example of the crazy hype that these pieces of content can create is the latest trend on YouTube called ‘mukbangs’. A mukbang is an eating show, with the creator simply having a meal and chatting to the audience. This might sound ridiculous if you’ve never seen these - who would sit and just watch someone eat for fun?

Surprisingly, tens of millions of people tune in to watch these on YouTube and Twitch. The appeal is the personal aspect, where the audience feels like they’re having a meal with a friend. Here's an example from a popular creator named Josh Peck.

Mukbangs can be used for marketing new products from fast food companies, like Taco Bell or McDonalds. They may not seem like the most obvious choice for a piece of content, but the cult following that they have online is immense.

Additionally, this type of content can be tailored well to fit most industries - for example ‘a day in the life of a digital marketing apprentice’ or ‘spending the day at a media training course’. They’re personal, fun and tie in well with the previously mentioned idea about a behind-the-scenes video.

Overall

Overall, it’s worth your time considering adding video into your content marketing strategy. It’s modern, engaging and also quite fun to produce. Customers love video content, and it can do incredibly well on social media.

And they don’t need to be long, either. When Thirty Seven launched a printed magazine earlier this year, we created a 15 second looped video to promote it that could be used on Twitter and LinkedIn- take a look at it here.

If you try out any of these ideas for a social media post, feel free to tag us - we’d love to see it.

Thirty Seven offers a huge range of content creation services, and we’d be happy to have a chat about any marketing projects that we could help your business with.

Marketing

Why simplicity is vital to content marketing

Adam Fisher 2nd February 2018 — 5 mins read
W

e can probably all recall investing time to read something that grabbed our attention with an enticing headline, only to find it was convoluted and tricky to follow.

Perhaps it is the quest to create something original and valuable that drives organisations to inadvertently opt for content which creates barriers to comprehension and distractions from the main message.

Maybe it is a fear that they will not be seen as an expert in their field that leads them on a path to complicated language and clunky phrasing.

Whatever the reason, it is hugely frustrating for both the reader and the author. Ultimately, if people can’t understand what you are trying to say they also won’t know how you expect them to act.

But this situation is solvable.

Simplicity is the key to understanding and therefore should be the foundation of all written content.

Newspapers and journalists know this.

The average reading age of the UK population is generally considered to be around nine years.

The Sun has a reading age of eight, while the more highbrow Guardian has a reading age of 14. That doesn’t mean they think their readers lack intelligence, it means they know where to set their writing so that the vast majority of readers can understand it.

But how do you make your content simple to understand while still producing something valuable?


Lose the big words

The important thing to remember about your content is that you are not producing it to impress your colleagues with your vocabulary.

And very few of us have time to reach for the dictionary when we’re reading. Invariably if we can’t follow what is being said we quickly give up and disregard that content altogether.

This means that when producing content we should always think twice about the more decorative words we could use and consider if there are simpler alternatives. For example, use ‘start’ instead of ‘commence’ and ‘near’ instead of ‘close proximity’.


Short sentences and paragraphs

One of the first lessons drilled into any young journalist is the importance of using short sentences.

At the start of my career I was told to keep mine between 20 and 30 words long and it is something I try to stick to now, 20 years later.

The reason is that long sentences and those with multiple clauses invite unnecessary complexity.

Similarly, long paragraphs can be daunting for readers and cause them to switch-off and lose interest.

Again if you look at a newspaper or magazine, very rarely will you find paragraphs consisting of more than one sentence.


Avoid the jargon

A regular frustration with much written content is that organisations often fall back on jargon to explain what they do and the messages they are trying to get across.

The problem is that often these words and phrases mean little to people outside that industry or particular company – instantly turning off readers.

But use of jargon in content also suggests that you don’t know the subject perhaps as well as you should or think you do. Remember the famous Albert Einstein quote - “If you can’t explain it simply, you don’t understand it well enough.”

It also implies that you have nothing new to say to the reader (in which case why should they read on?).


Stick to everyday language

The key with written content, even with the more formal style used in whitepapers, is to use the language that you and your readers would use in everyday conversation.

When I’m writing content I try to use the language I would use if I was explaining the point to a friend or family member in a pub or café – just without the swearing.


Reading out loud

One of the tricks I use to test the simplicity of my own content is to read it aloud. Sure, it generates some funny looks in the office, but it’s a good way of identifying words, phrases and sentences which may be confusing.

If I stumble over parts of it, or find myself having to reread certain paragraphs, then it is fair to assume my content isn’t as straightforward as I intended.


Test the readability of your content

There are easy to use tools you can use to test the simplicity and readability of your content. Word offers two useful measurements.

The Flesch Reading Ease score uses the number of words in a sentence and the number of syllables in each word to calculate how easy it is to read a document. The lower the score, the more difficult the text is to read and ideally you should aim for a score of between 60 and 70.

The second check, known as the Flesch-Kincaid Grade Level, is an equation which tells you how many years of education someone needs to understand your content.

The grade score is based on the American grade system and essentially you need to add five to your grade to find the reading age of your content.



As you can see, in the above image my reading ease is 60.3 and my grade level is 9.7, meaning a 14-15 year old should be able to understand it. It’s also worth highlighting that the average length of a sentence in this post is under 20 words.

To find your score, simply go to the ‘file’ menu, then ‘options’ and then on to the ‘proofing’ tab.

Under the ‘when correcting spelling and grammar in Word’ heading you need to tick the box which says ‘show readability statistics’.

Then when you run a spelling and grammar check you will find the two readability scores.

Simplicity is a very effective content marketing strategy. It is not about dumbing down or insulting the intelligence of your readers.

It is about ensuring your content is easy to understand for as many people as possible. And that takes skill. But, it is well worth it.

Steve Jobs famously once said: “Simple can be harder than complex: You have to work hard to get your thinking clean to make it simple. But it’s worth it in the end because once you get there, you can move mountains.”



At Thirty Seven, we offer content and design services to ensure your campaigns reach the right audiences at the right times. Our journalist led approach ensures your content is interesting, engaging and informative so you gain brand awareness and engagement whether it is social media content or a whitepaper.

Graham Jones
19th February 2018 - 5 mins read

Every company wants to be an authority in their sector - those that engage the media usually are

Media First designs and delivers bespoke media and communications courses that use current working journalists, along with PR and communications professionals, to help you get the most from your communications plan.