Emily Stonham
7th December 2018 - 5 mins read
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his used to be the best way to use influencer marketing in business. Looking to sell a new perfume? Find out who your target audience is, figure out who’s on the posters on their bedroom wall and there’s your answer. And there’s nothing wrong with this, per se. Celebrity endorsements do still work, specifically for brands and luxury goods on social media.

But there’s a fairly new form of endorsement sneakily taking over the marketing and advertising industries: micro-influencers. Using these influencers is becoming more and more common as modern brands see the value of scaling down their campaigns to reach a more targeted audience.

Firstly, what exactly is a micro-influencer? Tribe (a popular platform which connects influencers to brands) defines micro-influencers as ‘everyday people with a decent following’ who post about specific niche interests and passions. ‘Micro’ is fairly subjective, but in terms of social media it usually revolves around having a few thousand followers who interact with your content regularly.

This is a great way of summing it up, as one of the main advantages of micro-influencers is that they’re just normal people who’ve done well for themselves online.

One of the reasons that celebrity endorsements sometimes don’t do as well in modern society is because consumers are now aware of how polished and honed a celebrity appearance online is. Sure, they might be raving about how much they love that new sweatshirt, but they’ve probably been given it for free on a PR list and had six people work on the social media post before posting. It looks great, but it just isn’t authentic.

Most modern consumers want authenticity - specifically younger consumers, for whom this form of marketing is so relevant. Despite the media raving about how younger generations are addicted to social media and celebrities, many are actually turning away from a digital-focused life. The pressures of keeping up a perfect appearance online and trying to live like idols can have a huge impact on mental health and well-being.

Thus, highly polished celebrity endorsements just don’t have the same impact that they did 10 years ago. There seems to be a rising lack of trust in big brands and celebrities, which is affecting the way consumers behave. Just Google a brand name with ‘conspiracy theory’ or ‘scam’ behind it. There’ll probably be someone who’s convinced that the brand works for the Illuminati. And who’s to say they don’t?

In all seriousness, marketers need to be aware of this shift in attitude, especially if they’re targeting younger audiences. Micro-influencers are the perfect way to promote products and communicate with an audience, without losing their interest and trust. This may not seem like the best marketing strategy if you’re a large brand, but like I said earlier, there’s a lot of large brands using micro-influencers to their advantage.

One key example of micro-influencers being used is ASOS’s insiders. The ‘insiders’ are a team of fashion influencers who use their personal social accounts to promote ASOS content and engage with their audience. This particular influencer marketing scheme is famous in the industry as it’s incredibly successful.

The influencers all have unique styles, ranging from 90s tomboy chic to over-sized LA vintage. There’s something for everyone, and it’s clear that these are all styles that the influencers are genuinely passionate about. Therefore, it’s easy for consumers to relate to these people and feel more invested in their lives.

Obviously, these influencers now have large followings, but they all started out as just regular folk posting on Instagram. They’re now present across multiple platforms and constantly growing their audience. The appeal is how normal these people are. Who would you rather listen to for a review? A multi-millionaire celebrity or someone who you’d probably bump into in your favourite store?

Another great user of micro-influencers is Glossier. The company has a great online presence, particularly on Instagram. There are two elements that it’s aced for influencer marketing: fashion micro-influencers and niche memers.

Firstly, it uses a lot of user-generated content and micro-influencers to promote its products. It recently launched a referral program to reward its most loyal and influential fans online, which is boosting its profile even further.

Glossier creator Emily Weiss said recently in an interview that something that motivated her team was the idea of ‘every woman being an influencer’. This can be seen on its Instagram where it frequently reposts and celebrates its followers who promote its products. The overlap between micro-influencers and user-generated content is growing, and it has created nothing but positivity for Glossier.

It has also cracked the niche meme market well, which is notorious for the number of micro-influencers it’s created. Niche memes are a unique style of online content, specifically found on Instagram, which are very personal and visual posts. They’re often in the style of mood boards or aesthetic posts, but they originally started as more of a scrapbook/visual diary-styled post for people to express themselves and talk about sensitive topics online.

The fact that these niche memes are so personal means that people often post about their favourite brands and shops, and this is where micro-influencers come in. Glossier has collaborated with a number of moodboard/niche meme accounts and given them discount codes to promote to their followers.

This was a great move on Glossier’s part, as niche meme followers are normally incredibly invested in the pages that they follow and trust the owner’s opinions much more than they’d trust a celebrity. A lot of brands have done this, but few have achieved the success rates and status that Glossier gained from this marketing move.

So, what does this mean for your business?

If you’re considering using influencers, it’s worth looking into micro-influencers. Take some time to research what pages are relatively popular on your chosen platform, or look into influencer platforms like Tribe or AspireIQ. Using a smaller but more targeted page can often lead to better results and a more positive reaction from your audience.

If you’re set on using a celebrity or someone with a huge following, think about the authenticity of your message. Would that person’s audience really like what you’re asking them to promote? If not, your brand is going to seem fake and untrustworthy. Try chatting with them for a while to find out more about their audience and previous sponsored content, to get a better feel for how you could work with them.

On a broader level, think about the authenticity of your brand’s advertising and marketing campaigns. Consider whether your audience is going to actually like your product and your message, or whether you’re just trying to reach as many people as possible. Modern consumers are intelligent, and they can spot a fake review or endorsement a mile away.

 

Thirty Seven is proud to offer a huge range of content creation and marketing services. Get in touch with us today to see how we could help your business.

Marketing

5 types of video content to help your business make an impact

Emily Stonham 12th October 2018 — 6 mins read
V

ideo content is the perfect way to achieve this. Using videos to interact with your customer shows them the person behind the product, and demonstrates how it could benefit them in real life. After all, the modern customer is busy. And with more content available online than ever, it’s important that your content stands out from the crowd and captures their interest.

Of course, different content will work for different people.  You need to narrow down your audience and figure out exactly what they’re going to be interested in watching. This means profiling your existing customers and talking to people who chose to buy from you, as well as those that chose not to buy from you. Content formats like surveys or social media polls can be really useful for this sort of research.

There are so many types of video content to consider. Here are 5 of our personal favourites for you to consider adding to your content strategy.

Behind the scenes

A video showing the inner workings of your business is a fantastic way to personalise your marketing and build a deeper level of trust with your consumer. If you’re promoting a product, show sneak peeks of how it’s made or a snippet of a brainstorming meeting. If your business offers a service, try filming a set-up before an event or consultation.

Obviously, you don’t have to show the whole thing, but giving your customers a glimpse behind the scenes can help them relate to your business on a more personal level and feel more interested in what you’re offering.

Some of the best behind the scenes video content comes from online brands. Fashion brands are particularly good at using this style on social media to keep their fans excited about upcoming products and collections.

A great example is the printing company Awesome Merchandise, who create personalised merchandise for businesses. They show behind the scenes shots of their machines embroidering and printing, and take a lot of photos off their staff working or on days out. These pieces of content help the customers feel like they’re in the factory or office with the team, and thus feel more connected.

Interviews

On the other end of the spectrum, an interview could be a great piece of content to film. This could be an interview with a team member, to find out more about the business and their day-to-day life. It could be an interview with a key influencer in your industry, perhaps talking about predictions for future trends or technological developments. You could interview customers, your boss or even strangers at a convention or networking event. There are a lot of possibilities with this idea - just figure out what you’d like to communicate, and work backwards from there.

Our sister company, Media First, often uses this video format to create customer testimonial videos such as this one. The benefit of using interviews in your content marketing is that it offers an engaging narrative for consumers, and can showcase different points of view.

Instructional videos

If you’re offering a product, a video detailing how to use it can be really beneficial for customers. Numbered videos can be really helpful e.g. ‘5 ways to use make the most of…’ or ’10 ways XX product can help your team’.

A key benefit of instructional videos is that it can also help to reduce the strain on customer services, sales and support teams. This style of video will often be created to answer a frequently asked question, and thus make the customer experience more pleasant overall.

A great example of this style of content would be makeup gurus, specifically on YouTube. Jeffree Star, a famous fashion influencer and businessman, creates makeup tutorials using his own products and techniques. The overall effect of this is that the customers gain more information about the product and engage more deeply with the brand itself.

Product launch

A great piece of content to create is a video promoting new products or events that your business is launching. A video could include sneak peeks/glimpses of the product, to generate hype around your brand. This could even tie in with other pieces of content, like competitions or give-aways to get more customers excited.

Alternatively, you could create an in-depth piece of content that highlights the key benefits of your new product, and gives the customer a reason to come back to your business.

This is often done really well by game development companies. When new video games are being released, companies often rely on social media hype to get the word out. They’ll post sneak peeks and snippets of game play, all leading up to an elaborate reveal of the game. A great example of this would be the most recent installation of the Super Smash Bros game from Nintendo.

Vlog

This one may be a less popular idea, depending on the industry you work in, but vlogging can be a great way to humanise your business and connect with your customers on a more personal level. A vlog is essentially a video blog. They’re incredibly personal, and are hugely popular on social media.

An example of the crazy hype that these pieces of content can create is the latest trend on YouTube called ‘mukbangs’. A mukbang is an eating show, with the creator simply having a meal and chatting to the audience. This might sound ridiculous if you’ve never seen these - who would sit and just watch someone eat for fun?

Surprisingly, tens of millions of people tune in to watch these on YouTube and Twitch. The appeal is the personal aspect, where the audience feels like they’re having a meal with a friend. Here's an example from a popular creator named Josh Peck.

Mukbangs can be used for marketing new products from fast food companies, like Taco Bell or McDonalds. They may not seem like the most obvious choice for a piece of content, but the cult following that they have online is immense.

Additionally, this type of content can be tailored well to fit most industries - for example ‘a day in the life of a digital marketing apprentice’ or ‘spending the day at a media training course’. They’re personal, fun and tie in well with the previously mentioned idea about a behind-the-scenes video.

Overall

Overall, it’s worth your time considering adding video into your content marketing strategy. It’s modern, engaging and also quite fun to produce. Customers love video content, and it can do incredibly well on social media.

And they don’t need to be long, either. When Thirty Seven launched a printed magazine earlier this year, we created a 15 second looped video to promote it that could be used on Twitter and LinkedIn- take a look at it here.

If you try out any of these ideas for a social media post, feel free to tag us - we’d love to see it.

Thirty Seven offers a huge range of content creation services, and we’d be happy to have a chat about any marketing projects that we could help your business with.

Adam Fisher
9th April 2018 - 5 mins read

Every company wants to be an authority in their sector - those that engage the media usually are

Media First designs and delivers bespoke media and communications courses that use current working journalists, along with PR and communications professionals, to help you get the most from your communications plan.