Tom Idle
20th November 2018 - 5 mins read
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his was Baptista’s revenge protest against a betting industry he claims regularly exploits people like him—those that have lost thousands of pounds betting on FOBTs and are encouraged to keep doing so, regardless of the consequences.

His actions, while destructive and illegal, garnered a wealth of sympathy across the media, raising serious ethical questions about the validity of FOBTs in high street betting shops. A lunchtime flutter on the horses has become legend across the generations. But offering the option of pouring hundreds of pounds into an algorithm- controlled giant computer is a relatively new phenomenon—and one that has raised concerns, particularly among local councillors and MPs. They continually face questions as to the social benefits (or otherwise) of betting shops popping up on every high street across the UK, especially when two million people are said to be addicted to gambling or at risk of developing a problem.

Of course, it is a narrative of which the gambling industry is only too aware. Being a socially (and environmentally) responsible business that plays a useful role for people and the communities in which they live, is front of mind for many CEOs—even those running companies in a sector constantly battling claims it is devoid of any positive social value whatsoever.

For those of you still unsure about whether it's worth ‘doing sustainability’ (largely defined as investing in measures to ensure your organisation is fit, proper and able to stay competitive for the long-term), you can stop it right now. More and more evidence suggests that those companies proactively looking for ways to make sure they are viable and attractive entities 50 years from now are already reaping the benefits. Just look at the consumer goods giant Unilever.

When addressing shareholder meetings, the softly spoken boss Paul Polman sounds more like Bono than a CEO, opting for soliloquies on global warming rather than detailed analysis of quarterly financial returns.

For the past six years the business has been building what it calls ‘Sustainable Living’ (SL) brands, such as Lifebuoy, Ben & Jerry’s, Dove and Hellmann’s—businesses with a social or environmental purpose strongly attached to their operations or customers. For example, the ice cream maker Ben & Jerry’s exists to “make and sell the finest quality ice cream” all the while sourcing natural ingredients and making sure its operations have zero negative impact on the planet.

All of the company’s brands are said to be focused on reducing their environmental footprint and boosting their positive social impact. Those that are furthest ahead are tagged as ‘SL brands’ and, collectively, they grew over 50 per cent faster than the rest of the business last year, delivering more than 60 per cent of Unilever’s growth. “Our results show that sustainability is good for business,” says Polman, pointing to a spurring of innovation, strengthened supply chains and reduced costs.

The telecoms business BT is another good example. It has spent plenty of energy and resources in recent years making sure its product and service offering can help its business customers be more responsible and efficient too. As part of its 3:1 goal, BT's consumer operations and products that contribute to carbon savings now represent 22 per cent of annual revenues and are worth more than £5 billion.

Waking up to the realisation that customers, of all shapes and sizes, care about what it is their favourite brands are doing to create a better world, or not, companies should know that CSR (Corporate Social Responsibility—or whatever you want to call it) is increasingly valuable.

And that’s largely because the next generation of consumers and customers want to know why companies exist, how they operate and whether their core business is having a negative impact on people and planet. A new study by Cone Communications reveals that 87 per cent of consumers say they would purchase a product because a company advocated for an issue they cared about, while more than 75 per cent say they would boycott a product or company if the brand supported an issue contrary to their ethics and values.

It is a trend only likely to grow with Millennials and the Gen Z putting their money where their mouths are, purposefully backing more socially responsible brands over any others. Even if they don’t care about issues like climate change, pressured by peers on social media, they know they ought to so are more easily swayed to ‘do the right thing’.

So, if CSR has real value, why aren’t more companies talking about the good, positive things they are doing?

A lack of confidence and an absence of good, simple storytelling lies at the heart of the lacklustre response by all but a handful of progressive businesses. Ultimately, customers want their relationships with brands to possess the very same qualities they value in their personal relationships: Trust, empathy, respect, openness.

But in a corporate world defined by quarterly growth stats, companies blindly believe that acting more human will destroy any chance of economic success—a view that flies in the face of a growing mountain of evidence.

Maybe it’s too early for the likes of William Hill and Ladbrokes to gamble on ripping out their valuable FOBTs, a move that would stake a claim to the moral high ground.

But what might the future CSR payback look like among a consumer base keen to defend and support companies that take an ethical stand? Might we see gamblers flock in unison to any betting shop willing to gamble on first mover advantage in positively responding to Baptista’s argument that they in fact may be destroying the lives of society’s most vulnerable.

In a world of continued divestment from companies unwilling to accept and respond to environmental and social risks, the corporate world can no longer bury its head in the sand.

Instead, it must rise in response to the big challenges the world faces—from poverty and human rights abuse, to global warming and water scarcity. To avoid being left behind forever, companies must change their course. But in doing so they must engage their customers effectively—a task that demands transparency, accountability, honesty and, above all else, fantastic communication and storytelling to bring them along for the ride.



At 
Thirty Seven, we offer content and design services to ensure your campaigns reach the right audiences at the right times. Our journalist led approach ensures your content is interesting, engaging and informative so you gain brand awareness and engagement whether it is social media content or a whitepaper. 

 

Marketing

11 easy to use tools to improve your writing

Adam Fisher 21st June 2018 — 7 mins read
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f course, when Mr Zinsser started writing, he had little more than a typewriter for technological support.

Producing and creating content remains difficult, but the modern writer does have access to a range of online tools which can improve their writing and help them find inspiration.

Here are some of our favourites:



Grammarly

This is probably the best-known writing tool, so we won’t spend too much time discussing it.

It is essentially a proofreading tool which automatically spots grammar, spelling, punctuation and even style mistakes.

When it suggests a correction it also provides an explanation. This means the writer can make a well-informed decision on whether or not they will make that change.

You can copy and paste text into Grammarly’s Editor or install a free browser extension.



Cliché Finder

We’re all guilty of including words and phrases in our writing which might be a bit trite or overused.

Cliché Finder is a free, simple, tool which helps you to identify those expressions before your work gets published.

I used it on a blog I recently wrote and it instantly identified the expressions ‘over the years’.  Not only did this prompt me to remove this from the work, but it also means I will be more conscious about using the phrase in the future, ultimately improving my writing.



Hemmingway Editor

This is a bit like the newspaper sub-editor who has been doing the job for years and just knows how to make copy better even when there is nothing grammatically wrong.

The emphasis is on making writing short and punchy by highlighting complicated words, dull sentences, passive voice, and adverbs.

And it is easy to use. If you see a yellow sentence, it needs to be shortened; if it is red it is too complicated; purple means a shorter word could be used, and blue is used to highlight adverbs and weak phrases.



CoShedule’s Headline Analyzer

Headlines are important.

A good one will entice readers to your content, while one that fails to hit the mark could prevent people from clicking – a real shame if the article that sits below is strong.

But constantly producing eye-catching headlines isn’t easy.

The good news is there is help readily available.

CoSchedule Headline Analyzer breaks down your headline in terms of structure, grammar, and readability.

Headlines are scored out of 100 with points gained for the use of ‘common’, ‘uncommon’, ‘emotional’ and ‘power’ words and phrases.



Hub spot Blog topic generator

When the dreaded writer’s block strikes, you need to find inspiration.

And tech can sometimes provide the answer.

There are a few blog topic generators around but Hubspot’s Blog Ideas Generator is probably the best one.

Simply type a few phrases into the boxes and the algorithm does the rest.

Putting ‘words’, ‘content’ and ‘ideas’ into the system came up with the following options:

 

1 Think You're Cut Out For Doing Content? Take This Quiz

2 The Worst Advice We've Ever Heard About Words

3 Tools Everyone In The Ideas Industry Should Be Using

4 Quick Tips About Content

5 Best Blogs To Follow About Words

 

As you can see, the ideas they generate aren’t always brilliant, but the third suggestion is very similar to this blog.

This tool is free and even if the suggestions do not always hit the mark, it could just come up with an idea you can develop.



Wordcounter

This website offers more than its uninspiring name might suggest.

As well as providing a running total of the number of words and characters – useful if you have a minimum or maximum total you need to reach – its main benefit is showing whether your writing has become a bit repetitive.

The system shows how often you have used each word, giving you the opportunity to provide some alternative options.

Additionally, it provides you with a reading and speaking time for your writing - ideal if you are preparing a speech.  



Power Thesaurus

Once you’ve identified the words you are using a little too often, you may need some help finding alternative options.

There are plenty of online thesauruses, with Thesaurus.com being the biggest. But I prefer the crowd sourced Power Thesaurus for a more user-friendly experience and fewer adverts.



Urban dictionary

Not every definition in the Urban Dictionary is going to be suitable for your writing, particularly if you have an audience which may be easily offended. Some definitions are, let’s just say ‘educational’.

But, if you are looking for a definition of a word or phrase that is new or has different meanings to different people, it can be a useful tool.

When I wrote a blog for our sister company Media First about spokespeople repeatedly using the phrase ‘deeply concerned’, Urban Dictionary provided the perfect definition to give my content a little more edge.

It defined the phrase as: “An expression used in PR, especially political, when the person or organization is expected to care about a situation and comment on it, but they don't actually give a s**t, because the situation in question isn't particularly relevant to them, but it is politically imprudent to say that outright.”



Coffitivity

Sometimes writers just need to find a way of boosting their creativity.

Personally, when I’m struggling for inspiration, or just need some background noise, I plug in the headphones and let Guns N’ Roses destroy what remains of my hearing.

I appreciate though that others may have a different (not better) taste in music, or just need something a little more soothing.

This is where Coffitivity comes into its own. It recreates the ‘ambient’ sounds of a café to create a pleasant working environment. Not only that, but there is a range of coffee sounds to help you get in the mood, including some from Paris and Brazil.



BrainyQuote

Adding pertinent quotes from famous writers, politicians and entrepreneurs can be a great way of adding more depth to your writing and inspiring your audience.

You’ll notice that I included a quote at the start of this blog and in other posts I have quoted the likes of John F Kennedy, Albert Einstein, Mark Twain and Maya Angelou among others.

Of course, it is not always easy to remember who the quote originally came from or whether you recalled it correctly.

This is where BrainyQuote comes in handy. The site not only enables you to check back on famous quotes but also search for more by topics, authors, and people in the news.



Word

It is not just going online that can improve writing. The ever-dependable Word also offers some useful tools.

The Flesch Reading Ease score uses the number of words in a sentence and the number of syllables in each word to calculate how easy it is to read a document. The lower the score, the more difficult the text is to read and ideally you should aim for a score of between 60 and 70.

The second check, known as the Flesch-Kincaid Grade Level, is an equation which tells you how many years of education someone needs to understand your content.

The grade score is based on the American grade system and essentially you need to add five to your grade to find the reading age of your content.

To find your score, simply go to the ‘file’ menu, then ‘options’ and then on to the ‘proofing’ tab.

Under the ‘when correcting spelling and grammar in Word’ heading you need to tick the box which says ‘show readability statistics’.

Then when you run a spelling and grammar check you will find the two readability scores.

 

 

At Thirty Seven, we offer content and design services to ensure your campaigns reach the right audiences at the right times. Our journalist led approach ensures your content is interesting, engaging and informative so you gain brand awareness and engagement whether it is social media content or a whitepaper.

Aimee Hudson
3rd October 2017 - 6 mins read

Every company wants to be an authority in their sector - those that engage the media usually are

Media First designs and delivers bespoke media and communications courses that use current working journalists, along with PR and communications professionals, to help you get the most from your communications plan.